When I went for my yearly scaling and cleaning at the Woodlands Polyclinic, the dentist sent me to Khoo Teck Puat Hospital to get my cavity looked at.
A specialist dentist looked at it and spent a looooong time telling me how DIFFICULT it was to fill that cavity. He went on and on about the challenging case. It was right at the side of the mouth. It was growing into the side of the tooth and getting perilously near the tooth nerve. If they tried to fill it, it might touch the nerve or there might be a nerve infection. Then, there would need to be a root canal operation OR an extraction.
Then he said, "This case is so difficult that I need to get someone else to look at it."
Within 10 minutes, the other doctor was ready for me. You see, I really don't understand why people complain about our healthcare. I was referred from the Polyclinic and yet I experienced very prompt intervention. Undoubtedly, I had to wait 3 months for my scaling appointment and then another 2, to see the specialist... but once they saw how urgent my tooth was, I waited 10 minutes.
Now, this is where it gets interesting.
I hopped over to the next aisle and opened the door into Dr Tay Kai Xian's consultation room. I came face to face with a man that looked not a day older than 17 years. He talked fast and made small jerky motions with his hands. I thought to myself, "Huh? This is the guy who can do the challenging thing that the other older dentist cannot do?"
I was stunned. I stared at this 17 year old male in a dentist scrubs and I asked a few questions, meanwhile, churning in my mind my next course of action. Do I allow this 17 year old to lay hands on me? Do I kick up a fuss and tell the hospital that I object to being operated on by a student? Do I take a leap of faith and submit to the ministrations of this young boy who looked not a day older than my son.
I took the leap of faith.
And Dr Tay Kai Xian was WONDERFUL! His entire demeanour changed from the moment his dentist's mask went on. He spoke slowly and gently, carefully explaining each thing he was about to do to me... "This will sting a bit. I am injecting local anaesthetic. Now that the area is numb, I will do this, so you will feel a lot of pulling on your cheek. I am going to shave off the side of your tooth, so you will next feel some vibration.... and so on."
He had steady hands and he was unfailingly polite to his nurse when he asked for this and that... or gave instructions to prepare the next step. It was so lovely to be treated by a genuinely nice person, who was so quietly confident at every part of the process (except for the start when I asked him if he could really do this challenging op and he started to talk too fast and gesture jerkily). He had such STEADY hands!
Seriously, the moment I sat back in the dentist's chair, Dr Tay morphed into a father figure.
I came home and told my family about him. The Husband asked, "Is he handsome?" Then I kicked myself! Whyyyyyyyyyyy didn't I ask if he was married/attached? Whyyyyyyy didn't I tell him about my pretty daughter with her 8 A level distinctions, gymnastics medals, Dean's lister, good job and a temperament so sweet that 4 kids sit on her legs at Sunday school, with more fighting to do so.
See photo of Dr. Tay Kai Xian HERE. I highly recommend him!